TR EN
Safety

Meeting someone should feel exciting, not unsettling.

This guide brings together the safety tools in the app and the habits that help when you meet people online. No tool replaces good judgement; the two work together.

Tools in the app

Block

Block anyone you don't want to hear from, from their profile or the chat. Manage them under Settings › Blocked Profiles.

Report

On profiles, chats, posts and live streams, choose Report from the menu, tell us why, and it reaches us.

Go anonymous

One switch in Settings hides you from search and the card stack.

Map visibility

Appearing on the map is optional. Turn off "Show Me On Map" whenever you like.

What verification means, and what it doesn't

A member who asks to be verified submits a document and a selfie; after review, a blue tick appears on their profile. This is a limited check that the photos on the profile belong to that person.

A blue tick is not a background check or a guarantee of trustworthiness. Follow the steps on this page even when you're meeting a verified member.

While chatting

  • Keep the conversation in the app. Someone who pushes to move elsewhere after a few messages may be trying to get away from the report and block tools.
  • Take your time with personal details. Your home address, workplace, daily routine, and care or transport arrangements are too much for someone you don't know yet.
  • Your health information is yours. You don't owe anyone details of your diagnosis, medication or assistive devices; "I'd rather not talk about that" is a complete answer.
  • A video call is a good middle step. A short call before meeting helps you see that the person matches their profile.
  • Trust your instincts. If something feels off, you don't owe an explanation. You can stop replying and block.

Signs of a scam

Romance scams can target anyone. Even one of these signs is reason enough to pause:

  • Grand declarations and intense attention that move very fast, before you've met.
  • Requests for money, gift cards, crypto, or help with a bill or an "urgent" expense.
  • Raising money from you, or in your name, with a story about treatment, equipment, surgery or travel.
  • Always avoiding video calls, with a new excuse each time.
  • Asking for bank details, ID documents or verification codes.
  • Asking for intimate photos and then using them to threaten you.

Asking for money, gifts or financial details is banned on JustDisabled. If you get a message like this, don't send anything; report and block the person.

The first date

  1. Pick somewhere public and accessible. Check the entrance, toilets, flooring and noise level beforehand, and don't hesitate to be the one who suggests the venue.
  2. Arrange your own transport. Don't depend on your date for getting there or back the first time; have a return plan and a backup.
  3. Tell someone. Share who you're meeting, where and when with someone you trust, and agree a time to check in.
  4. Keep what you need with you. A charged phone, your medication and assistive devices; keep your drink and belongings in sight.
  5. Accepting help is your call. You never have to accept help you didn't ask for; nobody should touch your wheelchair, cane or guide dog without permission.
  6. Leave whenever you want. You don't have to be polite if you're uncomfortable. End the date, and report the person once you're safe.

Reporting and blocking

Open the menu at the top right of a profile, post or live stream, choose Report and briefly describe what happened. Reports are reviewed; when rules are broken, content can be removed and the account warned, restricted or permanently closed.

Report even when you're not sure; assessing it is our job.

Community Guidelines

Emergencies

If you feel you're in danger, call your local emergency number first (112 in Türkiye and across the EU). JustDisabled is not an emergency service, and reports may not be answered immediately.

Once you're safe, reporting what happened in the app helps protect others too.